Jio sim not activated problem -Solution

Fix Jio sim Activation time – Too much delay

Jio was to launch 4G service after Dec 31st, 2016 but due to pressure from Telecom Regulatory & incumbents companies, Jio is all set to launch service from Sept 5 but testing phase as well as Preview Offer aka Welcome Offer will continue till Dec 31st.

This desperate launch generates huge loads in system due to huge number of new Jio connections coming to system every new day.

Jio is making too much delay in new Sim activation. We are getting comments on issue:

Comment 1: From Priyanka,

Sir mai priyanka patna mishrouli
Hata kushinagar up mob.no.700770xxxx date26.8.16 se 5.9.16 tak activate nahi huaa.jio offer code.5557024956x hai.aadhar no.xxxx1359xxxx.hai.Sir generate code use bata raha hai..Sir no.chaalu karane ji0 kripa karey

Comment 2:  From Vivek Kumar,
Company wale jab number chalu nahi kar pa rahi hai free kr naam par paisa kam kar kab bhagegi 12 din me number nahi chalu kar paya 7007655xxx

Comment 3: From Kulwinder,

I have purchased Jio sim on 22 Aug but till date I have nor received any activation Sms but mobile network is appearing what should I do………..help me

These are clear sign of frustration over Jio and Sim activation. We have comments customers saying Sim activation failed after document loss !

Jio to launch Adhar based eKYC in 15 minutes in next few days.

Jio should immediately launch Adhar based Sim activation (eKYC) from day one of launch to avoid further delay in Jio sim activation after Sept 5 otherwise Jio is going to face more issues in upcoming days.

Telecom customers are already frustrated over meaning of ‘Unlimited’ for last couple of years – The last Hope Jio is seems taking same strategy towards customers – Jio 4G plans already proved that.

Jio is taking more than 10 days to activate new 4G sim where company clearly mentioned that Sim activation becomes instant & hassle-free.

We also check few stores and found Store guys are not up to mark for Jio service : Jio should immediately increase Experts or CAF activation machine so that multiple Sim activation become smoother and customers can keep the smile.

How to fix Jio sim Activation time

Jio sim will be available to supported mobiles after Sept 5.

#1: Wait for eKYC based Sim activation: If you didn’t get sim then please ask store if eKYC based Sim activation is available. If not, then wait few more days at least 5 days, until eKYC comes to your nearest Jio Store.

#2: Got Jio Sim and Order SMS: Follow this: For data activation, you need to dial 1977 from VoLTE enable phone or dial 1800-890-1977 from alternate number then enter last 4 digits of documents submitted  – Once done -> For voice service activation, Call 1977 again from VoLTE enable phone or use JioJoin app and enter last 4 digits again – you will get confirmation SMS instantly.

#3: Got Jio Sim but No SMS : Nothing to do in this case except call back to Jio Store: Visit Reliance store from where you got sim and ask them to activate service.

#4: Jio Sim activated but 2GB data limit: If this happens for your sim check solution here: Jio offers 2GB 4G data, 100 Mins call & 100 SMS

#5: Got Blank Jio Sim in Blue packet: Few issues reported that users are getting blank Jio sim in blue packet and Sim number is given later to customers. Wait until you get number & Order SMS then follow ‘Fix 1’.

#6: Got Signal in Jio Sim but no SMS: Order SMS for your Jio sim is probably pending – Please check for SMS and, also try ‘Fix 1’ to activate service.

# 7: No Jio Network – Emergency Calls only : Your Jio Sim activation status is pending, Once you get ‘Ord

Keep calm you will definitely get successful activation.